All sides have compelling, but conflicting arguments.
After 9/11, the major complaint was that different gov't agencies didn't "connect the dots". So they poured a lot of money into technology for connecting dots. Now, the major complaint is that they're connecting dots.
But note that the biggest complaint about MH370 is that they failed to connect the dots between the military databases, the civilian databases, and the resources of governments outside Malaysia.
We need an honest, impartial, ombudsman that can connect the dots while balancing everybody's legitimate concerns -- but it's important to separate the ombudsman from the agencies that take action.
John