[Corpora-List] Call For Papers: Workshop on Email in e-Commerce and Enterprise Contexts (E3C)

Andrew.Lampert at csiro.au Andrew.Lampert at csiro.au
Sat Feb 14 07:34:25 CET 2009

Call for Papers

The 1st International Workshop on Emails in e-Commerce and Enterprise Contexts (E3C)

Held at the 11th IEEE Conference on Commerce and Enterprise Computing (CEC 2009)

July 20th -23rd, 2009 Vienna, Austria

Workshop web site: http://www.infosys.tuwien.ac.at/autocompwiki/index.php/E3C Conference web site: http://cec2009.isis.tuwien.ac.at/

Important Dates: ---------------- * Full paper submission: March 15th, 2009 * Authors Notification: April 15th, 2009 * Camera ready versions due: May 15th, 2009 * Workshop: July 20, 2009

Scope ----- Despite the rise of competing technologies, email remains a crucial business communication tool and an important source of enterprise information and knowledge. According to recent surveys, (i) information workers spend an average of 20% of their time dealing with email, and (ii) about 80% of users prefer email as a business communication tool. In Europe, about 98.8% of enterprises are SMEs (Small and Medium Enterprises). With an average of 7 employees per SME, email is widely used by SMEs to manage tasks and cooperation in conducting their business. Web 2.0 and e-commerce systems also rely on email for notifying users about transactions, changes, services or events.

Email is used for many functions, including alerting, archiving, task management, collaboration and interoperability. Partly due to this diversity of use, email is rarely a standalone information source. Email messages often contain pointers to files (e.g., saved attachments), links to resources and services on the Web, and references to other people. Email communication also interconnects business transactions with human communication, collaboration and interaction, thus providing a rich source of information for social and business-oriented computing.

Existing email research has focused largely on topics such as understanding social aspects of email, email task management and user interaction with email. There has been little interaction between email research and work on enterprise computing which considers information from various legacy systems, business Web services, business process templates and documents. To effectively exploit the capability of email in e-commerce and enterprise contexts, in particular for SMEs, we foresee the need to join efforts from these different research communities to identify issues and share research results.

The aim of this workshop is to gather email and enterprise computing researchers and practitioners to discuss and propose solutions for email in e-commerce and enterprise contexts.

E3C would like to build on previous successful events such as the Workshop on Enhanced Messaging (EMAIL-2008) at AAAI-08.

Research Topics --------------- * Architecture for enterprise cooperation and

interoperability over email * Intelligent email for SMEs * Email-based business task and process management * Email content analysis, message summarization, information extraction * Semantic Email and Semantic Knowledge Extraction * Email social networks for enterprise computing * Email analysis of exchanged documents

for semantic alignment via negotiation * Email Workflow Management for Business Processes * Interconnection of email content and enterprise resources

(legacy systems, document repositories) * Enterprise resource mashup support for business email * Approaches for email visualization and

user interfaces in business contexts * Case studies * Business email datasets

Workshop Format --------------- We seek original research papers and demos in the workshop:

Original research papers: we seek full papers (maximum of 8 pages in IEEE CS style). Full papers should contain original contributions not published or submitted elsewhere, and references to related state-of-the-art work. Each paper will be reviewed by a minimum of three reviewers.

Demos: The workshop also aims at having demo submissions demonstrating the usefulness of email-based technologies for SMEs. Demo papers will be limited to 2 pages in IEEE CS style.

Panel discussion and invited talk: we plan to have a panel to discuss the topics of the workshop. In particular, we are seeking discussion to understand the current status and future research on the combination of social aspects and enterprise computing based on email. Pending appropriate funding, we also plan to have an invited talk.

The workshop proceedings will be published by IEEE CS, following the general rules of the CEC 2009.

Paper submission ---------------- Papers should contain original contributions not published or submitted elsewhere, and references to related state-of-the-art work. Authors of accepted papers are expected to present their views of the field at the oral presentation. Full papers up to 8 pages (including figures, tables and references) and demo papers up to 2 pages can be submitted. Papers should follow the IEEE format, which is single spaced, two columns, 10 pt Times/Roman font. Papers should include a title, the name and affiliation of each author, an abstract of up to 150 words and no more than eight keywords. Authors should also provide contact addresses, if different from the submitting electronic address. All submissions should be electronic (in PDF) and will be peer-reviewed by a minimum of three program commitee members.

Formatting Instructions and templates are available at ftp://pubftp.computer.org/Press/Outgoing/proceedings/IEEE_CS_Latex.zip ftp://pubftp.computer.org/press/outgoing/proceedings/instruct.doc

Papers accepted for the workshop will be included in the proceedings, published by the IEEE Computer Society Press. Please note that each accepted paper should have at least one author register and present the paper at the workshop to get the paper published in the proceedings.

To submit your paper, please log into the EasyChair's E3C 2009 webpage.

Workshop co-chairs ------------------ * Michal Laclavik, Institute of Informatics SAS, Slovakia * Andrew Lampert, CSIRO, Australia * Simon Scerri, DERI, National University of Ireland Galway, Ireland * Hong-Linh Truong, Vienna University of Technology, Austria

Contact workshop chairs at e3c09 at easychair.org

Program Committee ----------------- * Vitor R. Carvalho, Carnegie Mellon University, Microsoft Research, USA * Mark Dredze (to be confirmed), University of Pennsylvania, USA * Siegfried Handschuh, DERI, National University of Ireland Galway * Ladislav Hluchy, Institute of Informatics SAS, Slovakia * Diana Maynard, University of Shefield, UK * Nikolay Mehandjiev, Business School, The University of Manchester, UK * Uwe Riss, SAP, Germany * Alexander Troussov, IBM, Ireland * Dirk Werth, DFKI, Germany * Additional members pending confirmation -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: text/html Size: 9584 bytes Desc: not available Url : https://mailman.uib.no/public/corpora/attachments/20090214/61135160/attachment.txt

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