The Fizzback Group (www.fizzback.com) is one of the fastest growing companies in customer experience management. We provide a technology based research & analytics service that helps consumer facing businesses change the way they capture, analyse and act on customer feedback.
Backed by a well known Venture Capital firm, we are pursuing rapid expansion plans, both in terms of staff and new clients. In order to deliver on these plans we are looking to hire a Head of the Natural Language Processing (NLP) team and related services.
This is an exciting and rewarding opportunity for making a real impact, leading innovation and improvements, creating a superb team and fostering external relationships. With our funding, prospects, entrepreneurial culture and stage of existence this is a truly exciting time to join us.
Location: Central London, Leicester Square Type: permanent/full-time Salary: Highly competitive + pension contribution and private medical insurance
__Position Description and Responsibilities__:
This is a senior position that requires strong academic and industrial experience. You will be responsible for all aspects of linguistic related activities and give clear guidance to the team. You will be responsible of fulfilling the demand from three different streams: Research & Development, delivery of service to new clients and support of existing services. Since you will be working on key components of our core technology platform, you will have the unique opportunity to significantly impact on the success of our services and company. You will also be responsible for:
+ Continuously finding ways of improving the NLP service within a Service Oriented Architecture + Planning and manage the execution of roadmap and client driven requirements + Defining better ways of quickly and reliably deploying NLP services to new Clients + Defining, using, standardising and improving adherence to best practices + Providing linguistic, innovation and execution leadership to the members of the NLP team
__Job Requirement / Profile__:
+ Excellent knowledge of Natural Language Processing (NLP) theory and practice and statistical methods; in particular experience in the field of Information Extraction and Machine Learning techniques + Managerial and leadership experience, with a flair of building a stimulating and creative environment, where innovation is encouraged, plans executed reliably and efficiently. Ability to manage and retain talents is paramount + Strong verbal and written communications skills + MSc. PhD in related area an advantage + Experience in developing NLP tools and applications using existing frameworks and architectures + Hard working, with high energy, self-motivation and initiative + Good programming background (i.e. Java and XML)
To apply please email your CV and cover letter to job-headnlp at fizzback.com